Achieve business growth, scale your operations, uplevel your client experience & elevate your business with ease and confidence.

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'5 steps to take before you hire!'

I am your strategic ally, dedicated to guiding you from a state of uncertainty and stress to a place of clarity, smooth operations & financial growth!

Are you currently stuck in the grind, struggling to elevate your business from five figures to that coveted six-figure milestone? Perhaps you’re tirelessly juggling multiple roles – from keeping your clients satisfied, your team motivated, to overseeing every minute detail, all while trying to maintain a semblance of work-life balance and staying updated on industry trends.

It’s exhausting, isn’t it? But more importantly, it’s hindering your progress. Your focus on micromanaging day-to-day operations and drowning in the minutiae is holding you back from realizing your grand vision and gaining the momentum needed to reach your business and life aspirations.

Fear not, because there’s a solution. By partnering with an operations expert, you can free yourself from this overwhelming burden. Say goodbye to the chaos and stress of managing every aspect of your business, and instead, embrace the opportunity to step into your true strengths: dreaming big, delighting your clients, and leading your company towards the six-figure success you desire.

I’ve got your back, and here are your tailored options: 

CX Design

Are you ready to Elevate your Customer Experience (CX)

Uplevel your business with my bespoke CX design package.  Whether you’re refining an existing service or developing a new signature offer, I provide expertise & the tools needed to create a seamless & memorable customer journey for your clients.  My tailored packages ensure that every interaction your customers have with your brand is thoughtful, efficient & aligned with your business values.

Together we will map out all the steps you take your clients through in order for you to deliver your service.  Then I will look at ways to streamline and simplify your process

Whats included:

✓ Initial Consultation

We kick off with an intake form where I assess your current customer experience setup based on the info you supplied on the intake form. This will be done prior to our Customer Journey Mapping Session where I will identify strengths, weaknesses, and opportunities for improvement.

✓ Customer Journey Mapping Session

This session will last up to 2 hours, where you will join me live, while l map out your complete journey your customers take, from first contact to post-purchase follow-up. This is an interactive session where I build out a 5 star, client journey for your business. This detailed map will highlight critical touchpoints and areas for potential enhancement.

✓ Implementation Roadmap

For those of you who like to DIY your projects yourself or have a team member that can implement your workflows for you.  I will supply you with an Implementation Roadmap on how to setup your workflows in Dubsado, which is essentially a next steps guide to implement your customer journey map that I have created for you into your business. It will also include a copy of the materials created that I mapped out uniquely for your business, together with the recording of our mapping session as well as providing you with a comprehensive list of assets that you will need ahead of implementing.  

✓ Implementation Quote

Alternatively if DIYing is not your thing and you would like to hand the implementation process over to me, I will happily provide you with a quote for implementation. Not only that, if you decide to go with me, I will deduct the fee that you have already paid for this CX Design and offset it towards a customised Done for You Setup.

Investment: £500

By following the link above you will be taken to my diary to book in your CX Design session, you will be asked to fill out a short form and you will be provide with an invoice with a PAY NOW button included. Once you have paid, your CX design session will be confirmed and you will receive further instructions by email.

Tech Stack Design

Get the Right Tech for Your Business


Find and implement the best systems for your needs.

Why Choose Tech Stack Design?

In this digital age the right technology stack is crucial for operational excellence. It can make or break your business efficiency. Yet, many businesses struggle with mismatched or inefficient systems.

My Tech Stack Design service is designed to meticulously analyse your business processes, identify your essential system needs, and recommend the best solutions that drive efficiency and growth.

Whats included:

Process Mapping Session: 

Dive deep into your business operations during a comprehensive two-hour session. We’ll map your workflows in detail, providing you with a visual flowchart and a recording of our session. This is the foundation of identifying the optimal tech stack for your needs.

Needs Analysis:

I develope a detailed, categorised list of your businesses operational requirements that must be solved by the system.

Landscape Analysis:

Through rigorous research and comparison, we analyse various systems to find the best fit for your needs. Our two-phase approach ensures a thorough evaluation of potential tools, narrowing down the best options for your business. This isn’t just about the most popular tools; it’s about what works for you.

Tech Stack Recommendation Report

Receive a clear, comprehensive report detailed my findings, the systems evaluted, and my expert recommendations tailored to your business needs. No jargon, just straight talk.

Implementation Quote

Along with our recommendations, we provide a quote for implementing the suggested tech stack should you wish, streamlining the process from consultation to execution.

Why choose me?

With years of expertise in systems, strategy and operations, I pride myself on delivering bespoke solutions that not only meet but exceed my client’s expectations.

My approach ensures consistency, quality, and clarity, allowing you to focus on what you do best — running your business.

Investment: £995

If you would like to pay in Euro’s please email me at hello@thebusinessfreedomproject.com

By following the link above you will be taken to my diary to schedule a FREE call to make sure this offer is the right fit for you & your business needs

Done for You
Dubsado Setup & Strategy 

For Coaches, Consultants &

Small Business Owners

Are you running a Business or a Busy mess?

Are you currently juggling a business that feels more like a chaotic mess than a well-oiled machine? Fear not, because help has arrived. I’m here to eliminate the stress and overwhelm that comes with setting up your client management system, all with the ease and efficiency of my favorite tool, Dubsado.

Imagine reclaiming your precious time, no longer squandering it on repetitive tasks like composing identical emails, crafting the same content, or sharing the same booking link for scheduling calls. It’s high time to automate crucial aspects of your business, such as lead generation, client scheduling, proposal creation, billing, contract management, and much more. 

Dubsado empowers your business to operate smoothly, offering you the peace of mind that your client journey is top-notch.

5hen your clients experience efficiency, streamlined processes, and simplicity from the very beginning, they are more likely to become your enthusiastic advocates and recommend your services to their business peers. Plus, you’ll finally free yourself from the never-ending to-do list.

This service is tailor-made for you if you:

    • Desire a hands-off approach, allowing me to craft a comprehensive client onboarding experience for you.
    • Aspire to break free from your current limitations and prepare for business expansion.
    • Long to shed the burden of an overloaded plate.
    • Crave more freedom in your life.
    • Are eager to stop wasting time duplicating emails, content, reminders, and invoices.
    • Seek to automate essential aspects of your business, including client scheduling, proposal management, billing, contracts, questionnaires, and more.
    • Value the peace of mind that comes with delivering an exceptional initial customer experience that turns clients into devoted fans.

    Investment starts at £2,997.00/€3,500 plus vat (split payment option available)

    Done for You
    Dubsado Setup & Strategy

    For Coaches, Consultants &
    Small Business Owners

    Are you running a Business or a Busy mess?

    Are you currently juggling a business that feels more like a chaotic mess than a well-oiled machine? Fear not, because help has arrived. I’m here to eliminate the stress and overwhelm that comes with setting up your client management system, all with the ease and efficiency of my favorite tool, Dubsado.

    Imagine reclaiming your precious time, no longer squandering it on repetitive tasks like composing identical emails, crafting the same content, or sharing the same booking link for scheduling calls. It’s high time to automate crucial aspects of your business, such as lead generation, client scheduling, proposal creation, billing, contract management, and much more. 

    Dubsado empowers your business to operate smoothly, offering you the peace of mind that your client journey is top-notch.

    5When your clients experience efficiency, streamlined processes, and simplicity from the very beginning, they are more likely to become your enthusiastic advocates and recommend your services to their business peers. Plus, you’ll finally free yourself from the never-ending to-do list.

    This service is tailor-made for you if you:

      • Desire a hands-off approach, allowing me to craft a comprehensive client onboarding experience for you.
      • Aspire to break free from your current limitations and prepare for business expansion.
      • Long to shed the burden of an overloaded plate.
      • Crave more freedom in your life.
      • Are eager to stop wasting time duplicating emails, content, reminders, and invoices.
      • Seek to automate essential aspects of your business, including client scheduling, proposal management, billing, contracts, questionnaires, and more.
      • Value the peace of mind that comes with delivering an exceptional initial customer experience that turns clients into devoted fans.

      Investment starts at £2,950.00/€3,500 plus vat (split payment option available)

      Dubsado Audit

      Is your Dubsado account a tangled web, leaving you overwhelmed and unsure here to begin?

      Perhaps you’ve taken the DIY route to set up your account, but deep down, you’d love the peace of mind that comes with having a Dubsado Specialist review it. Not only to ensure that everything is running smoothly but also to pinpoint areas where improvements can be made, liberating more of your valuable time by harnessing the full potential of Dubsado’s features. Click the link below for further details.

      The Dubsado Audit is for you if:

      ✓  You are already well-versed in Dubsado and its functionalities.

      ✓  You have processes established within Dubsado.

      ✓You desire a specialist’s guidance to provide you with an actionable list of enhancements.

      ✓ You suspect that your automations or processes may not be operating at their peak efficiency.

      ✓ You believe you’re not fully utilising Dubsado’s capabilities to their fullest extent.

      Dubsado Audit

      Does your Dubsado account feel like a crazy mess and you don’t know where to start with sorting it out? 

      You have DIYed your account but you would LOVE for a Dubsado Specilist to review it for peace of mind and make sure everything is working with ease, not only that but to see where you can make improvements and ree up you some more of your time by making full use of all the features of Dubsado. Follow the link below for more details.

      The Dubsado Audit is for you if:

      ✓  You are already familiar with Dubsado and how it works

      ✓  You have processes already set up in Dubsado

      You want a specialist to provide you with an actionable list of improvements. 

      ✓  You feel like your automations or processes may not be working efficiently

      ✓   You feel like you are not utlising Dubsado to the best of its ability

      Strategic Mapping™ to business grow and scalability

      These Strategic Mapping™ sessions are designed for the visionary entrepreneur brimming with a wealth of ideas but struggling to channel their focus. If you find yourself with a multitude of scattered thoughts spread across various apps, post-its clinging precariously to your office wall, and hastily scribbled notes cluttering your journal…

      It sounds like chaos, and chances are, that’s exactly how it feels!

      Now, picture a world where all those thoughts, ideas, and dreams seamlessly transform into a crystal-clear vision. Imagine having a meticulously crafted strategic plan that guides you every step of the way.

      Business owners often turn to me when they’re drowning in overwhelm and simply yearn for someone to provide them with clear direction. Just imagine the incredible feeling of waking up each morning with absolute clarity about what you and your team need to do to propel your business forward and achieve your goals. 

      That’s precisely what the Strategic Mapping framework offers.

      Together, we’ll take your grand vision and collaboratively devise an action plan that’s laser-focused, entirely relevant, in perfect alignment with your objectives, and eminently achievable. This plan will empower both you and your team to turn your vision into a tangible reality.

      Your Strategic Mapping™ session involves creating strategic objectives and implementation plans in each of the following areas of your business:

      ✓  Business Growth & Finacial Steadiness
      ✓  Operational Efficiency
      ✓  Team Growth
      ✓  Product creation & refinement
      ✓  Client Experience
      ✓  Visability
      ✓  Personal Growth 

      Strategic Mapping™ to business grow and scalability

      These Strategic Mapping™ sessions are designed for the visionary entrepreneur brimming with a wealth of ideas but struggling to channel their focus. If you find yourself with a multitude of scattered thoughts spread across various apps, post-its clinging precariously to your office wall, and hastily scribbled notes cluttering your journal…

      It sounds like chaos, and chances are, that’s exactly how it feels!

      Now, picture a world where all those thoughts, ideas, and dreams seamlessly transform into a crystal-clear vision. Imagine having a meticulously crafted strategic plan that guides you every step of the way.

      Business owners often turn to me when they’re drowning in overwhelm and simply yearn for someone to provide them with clear direction. Just imagine the incredible feeling of waking up each morning with absolute clarity about what you and your team need to do to propel your business forward and achieve your goals. 

      That’s precisely what the Strategic Mapping framework offers.

      Together, we’ll take your grand vision and collaboratively devise an action plan that’s laser-focused, entirely relevant, in perfect alignment with your objectives, and eminently achievable. This plan will empower both you and your team to turn your vision into a tangible reality.

      Your Strategic Mapping™ session involves creating strategic objectives and implementation plans in each of the following areas of your business:

      ✓  Business Growth & Finacial Steadiness
      ✓  Operational Efficiency
      ✓  Team Growth
      ✓  Product creation & refinement
      ✓  Client Experience
      ✓  Visability
      ✓  Personal Growth 

      What my clients say about me

      "Carmel has a wealth of knowledge on how to run an online business. Having run an online agency I didn't have a clue of what systems I needed and before working with Carmel my systems were very trial and error. Carmel is meticulous when it comes to systems, and has helped me scale my business in a way in a quick and stress-free manner. 

      I am so grateful Carmel helped me streamline my business, she's also a really lovely person to work with and genuinely wants to help you. "

      Deborah O'Grady

      The Brand Coach

      "Carmel has been an absolute rockstar for my business. When she first joined my team back in 2018 I didn't even have an online calendar. I had no systems or processes in my business and everything was in my head. She came in like a systems fairy godmother and with her support, in just 2 years the business has grown exponentially from 6 figures to 7 figures in yearly revenue. I don't want to let her go (EVERYONE needs a Carmel), but due to her doing such a great job the business now needs its own full time team. Carmel has been a key part of the integration and training process for my in house team that has grown from just me, to 5 people, and I will be forever grateful to her for her support and expertise."

      Natasha Bray

      Success Mastery Coach & Transformational Pioneer.

      "Carmel’s strategic mapping session was a whole new experience - one that I didn’t quite expect. I never really made the time to think about what I’m trying to create with my business and why. I also never made the time to look at the “behind the scenes” milestones and objectives that will allow me to tick off my goals with ease. Working with Carmel allowed me to pause the hamster wheel of work mode and get really clear on what I truly want from my business and from my life. I can’t wait to see what this new level of focus and intention will do."

      Daire Paddy

      Brain & Biz Coach

      Book a no-strings FREE gameplan call, and we can talk about whether I’m the right DOO to make your business goals a reality.